Terms of Service

All custom shading products are made to order based on your specific measurements and requirements. Once production begins, custom orders cannot be cancelled or returned unless there is a manufacturing defect. Please ensure all measurements and specifications are accurate before placing your order.

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. If a product is not as described, your sole remedy is to return it in accordance with our return policy.

All prices are listed in USD and are subject to change without notice. Payment is required at the time of order placement. We accept major credit cards and other payment methods as indicated at checkout. For custom orders, a deposit may be required before production begins.

Shipping times vary based on product availability and your location. Custom products typically require 3-6 weeks for production plus shipping time. We will provide tracking information once your order ships. Risk of loss and title for items pass to you upon delivery to the carrier.

Our products come with a limited warranty against manufacturing defects. The warranty period and coverage vary by product. This warranty does not cover damage from improper installation, misuse, or normal wear and tear. Please contact us for specific warranty information for your product.

You may not use our products or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our services. You may not transmit any malicious code or engage in any activity that interferes with or disrupts our services.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services. Our total liability shall not exceed the amount you paid for the product or service in question.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of those changes. We recommend reviewing these terms periodically for any updates.

If you have any questions about these Terms of Service, please contact us at support@coolspaceshading.com or call us at (555) 123-4567. Our customer service team is available Monday through Friday, 9 AM to 5 PM PST.